Autumn Cox

Employee PhotoRegional Ombudsman

Phone:919.558.9401
Fax:919.998.8101

Email:acox@tjcog.org

 

Education

Bachelor of Science in Gerontology from Barton College in Wilson, NC.

 

Professional Experience

Prior to joining Triangle J COG in July 2016, Autumn was a Regional Ombudsman at Upper Coastal Plain COG for over 2 years. She has 7 years of experience working in Long Term Care facilities. Autumn serves as the Co-Chair of the NC Long Term Care Ombudsman Association.

 

Responsibilities

  • Fulfill mandates of G.S 143B-191.15.25
  • Accept and investigate complaints about long-term care facilities.

  • Act as a mediator when residents have difficulty exercising their rights.

  • Provide training and technical assistance to county-appointed Community Advisory Committee volunteer members.

  • Educate individuals about their rights and the rules and regulations governing long-term care facilities.

  • Provide training to long-term care facility staff about resident rights and other topics of importance in upholding these rights.

  • Act as liaison between community, individuals, and long-term care facilities.

  • Collect complaint data.

  • Report regularly to the office of the state ombudsman.

  • Monitor legislation and regulations impacting the elderly.

  • Provide information to the general public on long-term care issues.