Albert Einstein is credited with saying, “The definition of insanity is doing the same thing over and over again, but expecting different results.” While the "government way" is not insane, Einstein's quote does reflect a common trap that many governments fall into.
The Innovation Academy defines innovation as the execution and delivery of new ideas that create value for a organization and community. Understanding the value of creativity and the innovation process is key to success; having access to knowledge and tools is the first step in developing this understanding.
Below are recommended resources to get started on your innovation journey, aggregated by the Innovation Academy instructors and TJCOG Strategy & Innovation team:
- A Manifesto for Better Government - Center for Public Impact
- Unleashing Breakthrough Innovation in Government, Stanford Social Innovation Review
- What is Government Innovation, Apolitical
- The Art of "Possibility Government" - Bloomberg Cities
Design Thinking & Prototyping
- Why Human Centered Design Matters - WIRED
- Design thinking — testing the solution in the ‘Implementation’ phase, Medium
- Prototyping: Learn Eight Common Methods and Best Practices, Interaction Design Foundation
- Design Thinking for Social Innovation, Stanford Social Innovation Review
- Government Customer Experience Toolkit - Digital.gov