Technical Assistance

TJCOG acts as an extension of the local government members we serve and the technical assistance provided to these communities changes regularly over time to reflect the changing needs that exist across their organizations. Ongoing services are offered on an as-needed basis, provide cost-share benefits to member governments or fill a gap for a region-wide need.


Per Chapter 160A, Article 20, Part 1 of the General Statutes of North Carolina (and any amendments thereto), member governments can contract directly with TJCOG without a Request for Proposals or an Invitation for Bids, or from engaging in any other procedures required by procurement law.

Organizational Management

Leveraging our executive-level staff’s experience in city and county management experience, a regional perspective, and a strong network of retired managers and/or managers-in-transition ensures quality guidance and resources for any organizational or management need. Together, these resources can help you make educated organizational and community-wide decisions. Services include, but are not limited to: 

  • Capital Improvement Planning 
  • Day-to-day and Organizational Support 
  • Human Resource Functionality and Services
  • Pay and Classification Studies


Alana Keegan, Assistant to the Executive Director,

Strategic & Innovation Support
  • Facilitation Services
    • one-time meetings
    • board retreats
    • department-wide or leadership retreats
    • project-specific facilitation or community meetings on complicated or varied issues such as affordable housing, transportation, and more.
  • Strategic Planning
  • Small-Community Strategic Consulting 


Jenny Halsey, Local Government Consultant,

Land Use Planning

Land use planning, sometimes referred to as land development planning or comprehensive planning, is the process of envisioning a community's future and identifying strategies to reach that envisioned future. This might be borne out through actions such as identifying goals, objectives, and strategies for a community to pursue, updating maps and plans that guide decision-making by elected officials, or updating regulations such as zoning ordinances. TJCOG services include the development or update of:

  • Land Use Plans/Comprehensive Plans/Vision Plans
  • Planning Ordinances (Unified Development Ordinance, Zoning Ordinance, Subdivision Ordinance, etc.) 
  • Small Area/Corridor Studies and Plans 
  • Analysis/Report on State of the Practice or Guidelines for Specific Issues of Concern (e.g. affordable housing, street design, etc.) 


Matt Day, Principal Planner,

Infrastructure and Stormwater Services

Based on the needs and/or permit requirements of the local government, TJCOG can provide technical assistance to Municipal Separate Storm Sewer (MS4) NPDES permit holders, or to any entity that wishes to develop, implement, or grow stormwater planning and management initiatives. TJCOG can develop a stormwater management plan (SWMP) to satisfy any or all six Minimum Control Measures (MCMs), including:

  • Public Education and Outreach (see CWEP website)
  • Public Participation and Involvement (see CWEP website)
  • Illicit Discharge Detection and Elimination (IDDE)
  • Construction Site Stormwater Runoff Controls
  • Post-Construction Site Runoff Controls
  • Pollution Prevention and Good Housekeeping

as well as any applicable jurisdiction-specific challenges, such as TMDLs, water quality considerations, and general administration. In addition, TJCOG can create any model ordinances necessary to meet these requirements, the development of a stormwater utility fee to help pay for these efforts, and work to educate elected officials and managers in their importance. Check out our Triangle J Stormwater Management Services flyer here.


Emily Barrett, Principal Planner, 

Data, Mapping, and GIS

TJCOG produces a wide array of data, information, maps, and models, addressing topics from transportation and land use to demographics and employment, and we have decades of experience using geospatial analysis in support of the organization’s programs and local member data needs.

TJCOG GIS uses ArcGIS as well as other open-source GIS software to perform geospatial analysis, data geoprocessing, developing and managing geospatial databases, creating online as well as hard-copy maps, and developing web-based GIS Applications.

  • Development or Update of Maps and Geographic Information System (GIS) files


Ben Bearden, GIS Analyst,

Community Livability

Understanding your community’s livability is critical to ensure that all residents, notably older adults and vulnerable populations, have a high quality of life with access to services and supports. The TJCOG Self-Assessment and Livability Toolkit brings stakeholders from across a community together to identify strategies and resources to improve their livability by focusing on these critical factors:

  • Housing Access
  • Transportation
  • Healthcare
  • Safety
  • Social Integration
  • Supportive Services
  • General Retail & Services

Local governments in the TJCOG region are able to use the toolkit on their own or can engage the TJCOG staff to facilitate the assessment process.