Your Right to Visit Loved Ones in Nursing and Adult Care Homes

You have a right to visit your loved ones in nursing or adult care homes.

Visiting your loved one in a nursing home or adult care home this season?

  • Residents have rights guaranteed by federal and state law, including visitation rights
  • If you have questions about your loved one’s rights or feel they are unable to exercise these rights, please contact your Regional Long-Term Care Ombudsman
  • The Ombudsman works to resolve grievances between residents, families and facilities.

Learn more about Residents’ Rights and the Long-Term Care Ombudsman Program at ncdhhs.gov/aging/ombud.htm.

 

If you are denied this right, contact your Regional Long-Term Care Ombudsman for assistance.

Ombudsman Program Toll Free Line: 800.310.9777
Ombudsman Program Secure FAX Line: 919.998.8101

Aimee Kepler, 919.558.2719
Wake County Adult Care Homes

Autumn Cox, 919.558.9401
Chatham County Nursing & Adult Care Homes, Lee County Adult Care Homes, Orange County Nursing and Adult Care Homes

Carolyn Pennington, 919.558.2703
Johnston County Nursing & Adult Care Homes, Moore County Nursing & Adult Care Homes

Jennifer Link, 919.558.9404
Wake County Nursing Homes, Lee County Nursing Homes

Susan Bone, 919.558.2714
Durham County Nursing and Adult Care Homes

Angela Woodard, 919.558.2713
AAA Program Associate

When contacting an Ombudsman, please note that they are often out of the office.  You may need to leave a message and they will return your call.  Also, for your own protection, please do not send private or confidential information through unsecured emails.  We can respond by phone or talk with you in person if you have confidential information to share with us.